Field Service Technician - US

Position Title: Field Service Technician

Department: Technical Support and Service 

Location: SEAL Analytical US Headquarters (Mequon, WI) + Travel across US 

Employment Type: Full-time

Primary Responsibilities:

• Perform Preventative Maintenance at customer laboratories - replace tubing and parts and test our bench top size analyzers.
• Instruct our customers in the preventative maintenance tasks needed on a daily, weekly, monthly and six month basis.
• Work directly with assigned customers to schedule service visits.
• Book flights, rental cars and hotels as needed for each weekly trip.
• Provide assistance to customers by phone, email or in person
• Repair customer instruments in our factory repair center and on site as needed.

Qualifications & Experience:

• 2-5 years’ experience or electronic degree/certificate
• Strong interest in travel - as you will be visiting customer laboratories up to 75% of the workweek. Overnight stays are normal but weekend travel is rarely required. Mostly Continental US, with some international travel possible
• Strong communication skills, verbal and written, and the ability to interact with all levels of management and customers
• Working knowledge of Digital Electronics, including typical test equipment such as a VOM.
• Strong Mechanical aptitude
• Excellent troubleshooting skills
• Organized - handle travel arrangements, expense reports, customer appointments
• Valid Driver’s license and ability to obtain a passport
• Must be physically capable to move 50 lbs.

About SEAL Analytical:

World Leader in Laboratory Equipment. Generous benefits package: Medical, Dental, Vision, 401K with employer match. SEAL Analytical, Inc. is a world leader in the design, development, and manufacture of automated Discrete Analyzers, Continuous Segmented Flow Analyzers, Robotics and Sample Preparation equipment specifically for use in environmental applications. SEAL analyzers are widely acknowledged as the best-in-class and instrument of choice for monitoring nutrients in water, seawater, soils as well as the quality control of industrial products, fertilizers and tobacco.

Note: This job description is not intended to be all-inclusive. The employee may perform other related duties as negotiated to meet the ongoing needs of the organization.

Benefits:

• 401(k) and 401(k) matching
• Insurance (Health, Dental, Vision, Life)
• Competitive paid time off
• Vision insurance
• Meal allowances during travel
• Company events or outings
• Paid Volunteer opportunities
• Supportive, team-oriented work environment

Job Type: Full-time, Day Shift, Monday-Friday, In-person, Ability to commute to Mequon, WI 53092, Must be willing to travel (75%, required)